Your Health Center Guide: Information for Members
Stay Well Health Center Contact Information
Joseph Montoya Building
1100 St. Francis Dr. Suite 1000, Santa Fe, NM 87505
phone: 505.570.4949 / fax: 833.505.2740
Open Monday – Friday, 7:00am – 5:00pm
Your familiar Stay Well Health Center is now under new administration to elevate the standard of care you receive and improve your total healthcare experience. It should be your first stop for healthcare–whether for routine care, minor illnesses, or injuries. Your Stay Well Health Center Team will assess your symptoms and help you understand the best course of action.
Above and beyond primary care.
The State of New Mexico has partnered with Proactive MD to provide an employer-sponsored Health Center. Now you, your spouse, and any dependents enrolled in a State of New Mexico medical health plan can receive exceptional primary care whenever it’s needed, at no cost to you. Our Health Center offers services such as family medicine, acute care, medication dispensing and prescriptions, lab work, and more.
Your primary care experience includes weight loss counseling, diabetes management, stress management, smoking cessation education, and provider-patient coaching. Our care team and Patient Advocates are here to offer you best-in-class care that values your trust and privacy, grounded in an environment of confidentiality. Our providers and clinical care team practice medicine the way it was meant to be practiced: personally and proactively. We are here to serve you with compassion and transparency, and we promise to always fight for your greatest good. Come see what Care Without Compromise could mean for you!
Benefits & Services
When you become a Proactive MD patient at the Stay Well Health Center, you get more than just a place to go when you’re sick or hurt. You get a healthcare home: the place you can come with any questions or concerns about your personal wellbeing and find a trusted partner to listen and support you.
Visiting your Stay Well Health Center will make healthcare more simple, affordable, accessible, and effective. When you are our patient, you are never alone!
Your Health Center offers:
- Same-day sick appointments
- Less than 5-minute wait times
- Select medications and onsite labs at no cost
- Mental health support
- Management of chronic conditions like diabetes and high blood pressure
- Preventive care
- Treatments for common illness & infections
- Ear or sinus infection treatments
- Minor procedures
- And more!
Make your first appointment to become an established patient and learn what else Care Without Compromise can do for you!
Patient Portal: Stay connected to care.
Communicating with your care team is simple. Your patient portal allows you to request an appointment, ask your provider medical questions securely, and request prescription refills. You may contact the health center to request a link to sign up for the portal prior to your first appointment, or you can sign up while you are visiting the health center. To access the portal after registering, simply visit portal.proactive-md.com. We are always here for you!
After-hours Line: Access to a provider, 365 days a year.
Your provider is available when your Health Center is not open, including after hours, on the weekends, and on holidays, at no additional cost. Your provider can help you with understanding symptoms, medication advice and dosing, treating minor illnesses, cuts, and injuries, and much more. To access the after-hours line:
- Call your Stay Well Health Center at 505.570.4949
- Leave a voicemail: Press “1” and leave a detailed message
- The provider will return your call!
*No controlled substances will be filled after hours
**Contact your health center during regular hours to refill a medication or schedule an appointment.